My recent travel also made me even more annoyed at frequent flier programs. I took 2 big trips this fall for which I am still waiting for miles to be posted. In November, I took American and British Air, and wanted those miles to go on my Alaska account (as I've done many times before). The return flights made it on, but the outgoing flights have not. I have faxed the boarding passes and receipt to Alaska twice already, and they still haven't posted.
Similarly, I traveled on Lufthansa and Swiss Air in December, and the miles still have not been posted to my United account -- despite all being members of the Star Alliance, despite the information being in a computer, and despite mailing the requisite boarding passes and receipt (luckily I copied them) to South Dakota twice.
How hard is it to post these miles?
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